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Your Feedback

Do we measure up?

There are plenty of luxury timepiece retailers, but we aim to stand out from the crowd by giving you a memorable and unique experience in every one of our stores. Whether you’re shopping for that special someone, or if you’re treating yourself to a little weekend shopping, we’re passionate about delivering a world-class client experience from the moment you walk through our doors.

We listen and learn

We strive to leave every client with a memorable and unique experience . If for any reason we do not reach your expectations and you would like to discuss your feedback in more detail, simply contact us by email at We’ll aim to get back to you within one business day. Your opinion is very valuable and will help us to constantly improve our level of service. Alternatively, our client service team can be contacted at 1-844-4-USAWOS ❨1-844-487-2967❩ during the following times ❨Eastern Time❩:

  • Monday - Sunday: 9:30 a.m. – 5:00 p.m.
  • Closed Easter Sunday, Thanksgiving Day and Christmas day

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