- handling grievances and complaints.

It is often difficult for extramurals to know who to contact or what action to take when faced with problems related to the university.

EXMSS offers an advocacy service which can help. Typical issues range from course quality and late return of assignments, to changes to the points system and staff or student harassment.

Check out the Advocate’s  Corner blog for helpful information.

If you are having troubles, contact Anne Palmer at:

0508 439677 ext 81182 or

(09) 414 0800 ext 81182 (Auckland extramurals) or

(04) 801 5799 ext 81182 (Wellington extramurals) or

email Anne@exmss.org.nz.